Home / FAQ
  • Q. How long will it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on weekdays.

  • Q. Are you a direct manufacturer or a trading company?

    We have four production plants in China, Bangladesh, Indonesia and Pakistan. We also have three trading companies and our own international trade department, and we produce and sell our own products.

  • Q. What products can you provide?

    We mainly produce circulating water and reverse osmosis chemicals: antiscalants, bactericides, and flocculants.

  • Q. What are the main application areas of your products?

    Our products cover almost the entire manufacturing industry, mainly used in: power plants, steel mills, seawater desalination and petrochemical refineries.

  • Q. Can you make customized products?

    Yes, we mainly make customized products. We perform static and dynamic simulations and produce products based on the water quality reports provided by customers.

  • Q. Do you produce standard parts?

    Yes, in addition to customized products, we also have some standardized products to deal with systems with relatively good water quality.

  • Q. What is your company's production capacity?

    We have production capacity and have never had any overdue situations.

  • Q. How many employees does your company have, and how many of them are technicians?

    The company currently has more than 120 employees, including more than 20 professional technicians and more than 10 engineers.

  • Q. How does your company ensure product quality?

    We will make customized formulas based on the customer's water quality report and on-site conditions, and then simulate the other party's water quality through static and dynamic equipment, add our customized agents to see the reaction of the simulated situation, and confirm that it is effective and does not harm the equipment. After the formula is verified and produced. After production, take a small sample and keep it for testing again. After ensuring that it is correct, it will be shipped to the customer's designated destination.

  • Q. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. In mass production, we usually pay a 30% advance payment, and then pay the balance upon seeing the bill of lading. Most of our payment methods are T/T, of course L/C is also acceptable.

Quick Contact